Short answer: If you have no heat in Calgary, call Alberta Indoor Comfort at 587-792-1456 now. While you wait, check that the thermostat is set to HEAT with fresh batteries, the furnace switch and breaker are on, the filter is not clogged, and the furnace door is fully closed. Smell gas? Leave the home now. From outside, call 911 or ATCO Gas (1-800-511-3447).
What should I check when my furnace stops working?
- Is the thermostat set to HEAT, with fresh batteries?
- Is the furnace switch ON and the breaker not tripped?
- Is the filter clogged? Replace it (see our filter check guide).
- Is the furnace door fully closed? A safety switch stops the furnace when it is open.
- Smell gas? Leave the home now. From outside, call 911 or ATCO Gas (1-800-511-3447). Do not touch switches.
More troubleshooting: furnace not working? How to fix no heat. For full emergency service details see Emergency Heating Services.
Do you come out after hours?
Yes. No-heat calls after 6 PM are handled as priority calls at premium pricing. We confirm the rate on the phone before dispatch.
How do I keep pipes and people safe while I wait?
Open cabinet doors under sinks and use safe electric space heaters. Never use a gas oven for heat.
What areas do you cover for no-heat calls?
Calgary and the surrounding service area: Red Deer to Lethbridge, Canmore to Drumheller, including Olds.
Frequently asked questions
Do you come out at night?
Yes. No-heat calls after 6 PM are priority calls at premium pricing, and we confirm the rate before dispatch.
What areas do you serve?
Calgary, plus Red Deer to Lethbridge and Canmore to Drumheller, including Olds.
Who answers the phone?
Carlita, our Sameday AI booking assistant, books you and arranges the callback at 587-792-1456.