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Frequently asked questions

Questions homeowners ask us most.

How we schedule, how you can pay and who comes to your door. If your question is not here, send it to us with the form below.

  • A written price before any work starts
  • Our own employees — no subcontractors
  • Call 587-792-1456 or request service online any time

Call (587) 792-1456 or request service online any time

The price you approve is the price you pay Calgary & surrounding areas

Technician holding an air quality meter beside a family at home

Booking, paying and working in your home

Will you service equipment you did not install?

Yes. We service almost every make and model in operation today.

Do you offer payment plans?

Yes. Some projects are best paid over time, and we offer financing through two partners, Financeit and VaultPay. You can check your eligibility privately online. See our payment plans.

Can I pay with my home equity line of credit?

You can pay for your project however suits you. Many homeowners draw on a home equity line of credit and pay by cash, cheque or credit card.

Will the work be done at a convenient time?

Yes. We work with you to find a time that suits you for our team to do the work in your home.

Can I have the work done on a weekend?

We work around your schedule. Tell us when suits you best and we will plan the job for then.

Will you keep the work area clean and safe?

Yes. We use boot covers and floor coverings in your home, and we leave it as clean as we found it. If you feel we did not, we will clean until you are satisfied.

Will you explain the work before you start?

Yes. Our technician explains exactly what they will do before they do anything, so you always know what is happening in your home.

Who will come to my home?

Our own employees. Every member of our team is drug-screened and background-checked, arrives in a marked company vehicle and wears a uniform.

How long have you been in business?

We have looked after Calgary homes since 1996.

Is your company locally owned?

Yes. We are owned by people who live and work in Calgary, and some of our employees may well be your neighbours.

Do you guarantee your work?

Yes. Our installations come with written guarantees, including a fixed price: the proposal you receive is the final price. Read our guarantees.

Do you handle emergencies?

Yes. Call 587-792-1456 or request service online any time. Smell gas? Leave the house and call ATCO Gas at 310-5678 or 911.

What else do you do?

Heating, cooling, plumbing, indoor air quality and aging-in-place changes. Ask your technician on the visit, or see everything we do.

Ask us your question

Not answered here? Send it to us and we will get back to you.

  • Call (587) 792-1456 or request service online any time
  • A written price before any work starts
  • An Alberta Indoor Comfort employee, not a subcontractor
General Page Inquiry Form

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More about how we work

Furnace technician arriving at a snowy home

Emergency service

No heat or no cooling? Call 587-792-1456 or request service online any time.

Emergency heating

Still have a question?

Call us or send it with the form. We serve Calgary, Airdrie, Cochrane, Okotoks, Chestermere and the surrounding communities.

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