SMS Terms and Conditions Policy
This SMS Terms and Conditions Policy outlines the terms and conditions under which Alberta Indoor Comfort will send SMS messages to you. By subscribing to our SMS service, you agree to these terms and conditions.
- Consent You must provide explicit consent to receive SMS messages from Alberta Indoor Comfort. This consent can be given through a clear and unambiguous opt-in mechanism, such as a reply text message, ticking a checkbox or entering your phone number on our website, or having an active support contract.
- Message Content All SMS messages sent to you by Alberta Indoor Comfort will be relevant to your interests and preferences. We will not send you any unsolicited or irrelevant messages.
- Opt-Out You have the right to opt out of receiving SMS messages from Alberta Indoor Comfort at any time. To unsubscribe, reply with “STOP” to any of our messages, or follow the opt-out instructions provided in the message.
- Data Protection We are committed to protecting your personal information. Your phone number will be stored securely and will not be shared with third parties without your consent.
- Changes to Terms Alberta Indoor Comfort reserves the right to modify these terms and conditions at any time. Any changes will be communicated to you via SMS or through our website.
- Contact Information If you have any questions or concerns about our SMS service, please contact us at experts@albertaindoorcomfort.com.
- For HELP, please contact us at 403.230.2689 or email at Experts@AlbertaIndoorComfort.com
- Types of SMS Communications:
If you have consented to receive text messages from Alberta Indoor Comfort, you may receive messages related to the following (provide specific examples):- Appointment reminders
- Follow-up messages
- Billing inquiries
- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up 2-3 SMS messages per week related to your appointment reminders, promotions, and educational message. Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status. - Opt-In Method:
- You may opt-in to receive SMS messages from Alberta Indoor Comfort in the following way:
By submitting an online form - Standard Messaging Disclosures:
- Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our policies at https://www.albertaindoorcomfort.com/about-us/privacy/ page
Message frequency may vary
Our Privacy Measures and Commitments - How Do We Protect You?
At Alberta Indoor Comfort one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alberta Indoor Comfort and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Privacy Policy
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Alberta Indoor Comfort. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. For our Terms and Conditions, please visit the Terms & Conditions.
Collected Information
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
- Log Files
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company
Cookies and Web Beacons
Like any other website, Alberta Indoor Comfort uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Alberta Indoor Comfort.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Alberta Indoor Comfort, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Alberta Indoor Comfort has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Alberta Indoor Comfort’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers
- Request that a business delete any personal data about the consumer that a business has collected
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Alberta Indoor Comfort does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
