If you wish to delete your data from our systems associated with the Alberta Indoor Comfort Facebook App:

  1. Email us at expert@albertaindoorcomfort.com with the subject Facebook Data Deletion Request

  2. Include your Facebook User ID or registered email

  3. We will process your request and confirm deletion within 7 days

If you removed the app from Facebook, no further data will be collected from your account.

We’ll respond quickly to let you know we received your request and then get to work. Our team aims to complete deletion and send you a confirmation within seven days. Occasionally we may need a little more information to verify your identity or locate specific records — if so, we’ll contact you right away and explain what’s needed.

If you’ve already removed the app from your Facebook account, we won’t collect any new data going forward. That said, uninstalling the app doesn’t automatically erase the information we already stored. Sending a deletion request ensures any past data we hold — like profile details, preferences, or usage history: is permanently removed from our systems.

We treat these requests with care and respect. Your privacy matters to us, and we follow clear procedures and legal guidelines to securely delete information and protect your data while the process is happening. If you’re unsure how to find your Facebook User ID or would like help drafting your email, please say so in your message and we’ll guide you through it.

If you have other concerns — for example, service history, billing, or general account help — mention those in the same email and we’ll connect you with the right person. Thank you for reaching out; we’re here to make this easy and reassure you every step of the way.